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Opportunity Details

Opportunity Details

Volunteer Income Tax Assistance Volunteers (VITA)

The VITA program offers free tax help to people who generally make $55,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing and e-filing their own tax returns. Volunteers receive free training to prepare basic tax returns. No prior tax preparation experience is required. During the 2018-2019 tax season, our volunteers at 17 VITA sites assisted over 4,700 households who received over $6.2 million in tax refunds.

There are many different volunteer positions available with the VITA program:

TAX PREPARER / DO-IT-YOURSELF TAX PREPARATION GUIDE - Prepares basic tax return or assists taxpayers in completing thir own tax returns. Volunteers will receive free classroom or online training offered in November, December or January to become IRS Certified Tax Preparers. Volunteers who have no prior tax experience should attend our classroom training. Tax professionals volunteering for VITA in this role may be eligible for Continued Education Credits.

GREETER - Greets taxpayers and helps them to check into the VITA site. Training will take place in January.

SCREENER - Screens taxpayer's documents prior to them meeting with the tax preparer. Training will take place in January.

SITE COORDINATOR - Provides general VITA site management and coordinates the volunteer coverage. Answers tax law and TaxSlayer software questions. Site Coordinators must obtain advanced tax law certification, at the minimum. Training for this position begins in November.

INTERPRETER - Assisting with tax preparation by providing interpretation services for VITA clients in either American Sign Language, Chinese, French or Spanish.

TAX LAW INSTRUCTOR / ASSISTANT - Instructs tax law and tax preparation software. A sound knowledge of basic tax law and adult learning is necessary for Instructors and preferred for Assistants. Training takes place in October and November.

* Ability to work as a volunteer one shift per week (4 hours), totaling 30 hours from mid-January to mid-April
* Strong verbal and communication skills
* Good interpersonal skill and comfortable working with a wide range of people
* Committed to strengthening families by increasing their self-sufficiency
* Provide 24-hour cancellation notice when unable to volunteer at your site
Minimum Age:
Volunteer Type:
    Adult (18 - 64), Older Adult (65+)
Sponsoring Organization:
     Human Services Dept - VITA Program



Training begins in Fall 2019.
Tax season begins January and ends mid April 2020.

Contact Information

Sanida Starr
VITA Volunteer Liaison
(602) 262-4948